Privacy Policy

At Carestify.ca (“CAR:estify”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website and use our automotive valuation services in Canada.

1. Information We Collect

We collect information to provide better services to our users:

Voluntary Information: Vehicle details (VIN, mileage, condition, trim), postal code, and contact information (name, email) provided through our forms.

Automatically Collected Information: We automatically collect certain technical data, including your IP address, browser type, device identifiers, and pages visited, to ensure site security and improve performance.

2. How We Use Your Information

We use the collected data to:

• Generate and deliver the vehicle valuation reports you request.
• Analyze site traffic and user behavior via Google Analytics 4 (GA4).
• We may use Google Analytics to collect data about our traffic via Google advertising cookies and identifiers.
• Prevent fraud and ensure the technical functionality of our platform.
• Display relevant advertisements to support our free services.

3. Cookies and Advertising (Essential for Google AdSense)

To provide a personalized experience, we and our third-party partners use cookies and similar technologies.

Google AdSense: As a third-party vendor, Google uses cookies to serve ads on our site. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to Carestify.ca and/or other sites on the Internet.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Opt-out: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting aboutads.info.

Browser Settings: You can set your browser to refuse all or some cookies, but this may affect the functionality of our Services.

4. Data Sharing and Third-Party Services

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website (e.g., hosting providers, AI analysis tools, and analytics partners like Google). These parties are bound by confidentiality agreements to keep your information secure.

5. International Data Transfers

Since we use global infrastructure (such as Vercel and Google Cloud), your data may be processed outside of Canada, including in the United States. We ensure that such transfers comply with Canadian privacy laws (PIPEDA and provincial regulations) through appropriate contractual safeguards.

6. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy. We implement industry-standard administrative and technical security measures to protect your data from unauthorized access or disclosure.

7. Your Privacy Rights (Canada)

Depending on your province (e.g., BC, Ontario, Quebec), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at refrainholdings@gmail.com or through our Contact Page.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified by updating the "Last updated" date at the top of this page.